• Office Time : Mon - Fri 8:00 - 6:30

  • Location : 5650 Whitelock pkwy. Elk Grove, CA. 95757.

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About Us

Welcome to
Viaserenity Care

ViaSerenity is a mental health practice focused on individualized psychiatric evaluation, medication management, behavioral health support, and ongoing wellness care.

As a Psychiatric-Mental Health Nurse Practitioner, Viaserenity Care, provides holistic care that considers the connection between mental health, physical health, relationships, lifestyle, and personal circumstances.

At ViaSerenity, you will be treated as a whole person—not as a diagnosis. We take time to listen, understand your concerns, explain your treatment options, and collaborate with you on a practical care plan.

Our approach

We believe effective mental health care should be:

  • Compassionate and respectful
  • Personalized to each individual
  • Based on current clinical evidence
  • Collaborative rather than one-sided
  • Focused on your goals and daily functioning
  • Respectful of culture, identity, values, and lived experience
  • Regularly reviewed and adjusted as your needs change

MISSION STATEMENT:
Psychiatric Mental Health Care for Your Well-Being

Our Services

Comprehensive services
for mind and wellness

Psychiatric Evaluations

Medication Management

Behavioral Health Support

Follow-Up Care

Collaborative Care

Areas of Support

What to expect

Your Care Journey With
ViaSerenity

The right care when you need it most

Compassionate, personalized mental health care that meets you where you are and supports your journey toward lasting well being.

  • Who We Serve

    Personalized care for individuals seeking support at every stage.

  • What to Expect

    Clear preparation guidance before your first appointment.

  • During your first appointment

    A collaborative conversation focused on your concerns and goals.

  • After your appointment

    Clear next steps and a care plan shaped around your needs.

  • Our Care Philosophy

    Respectful, practical, and collaborative mental health care.

FAQ's

Frequently Asked Questions

Do I need a diagnosis before scheduling?

No. You do not need to know what diagnosis you may have before contacting ViaSerenity. The evaluation is designed to understand your symptoms and determine appropriate next steps.

Will I automatically be prescribed medication?

No. Medication is considered based on your symptoms, history, diagnosis, preferences, medical status, and treatment goals. Options will be discussed before a decision is made.

Can I continue seeing my therapist?

Yes. Psychiatric care and therapy often complement each other. With your permission, ViaSerenity can coordinate with your therapist or other healthcare providers.

How long is the first appointment?

Initial appointments are approximately [insert duration]. Follow-up visits are approximately [insert duration]. Visit length may vary depending on your needs.

Do you offer telehealth?

Yes. ViaSerenity offers secure telehealth appointments to eligible clients located in states where the provider is licensed.

Do you accept insurance?

ViaSerenity is a private-pay practice and does not bill insurance directly. We can provide a superbill for clients who wish to seek possible out-of-network reimbursement.

What if I need urgent help?

If you are experiencing an immediate safety concern, call or text 988 in the United States and Canada, call 911, or go to the nearest emergency department. ViaSerenity is not an emergency or crisis service.

Are appointments confidential?

Information shared during care is handled according to applicable privacy laws and professional requirements. Limits to confidentiality may apply in situations involving immediate safety risks, abuse or neglect, court orders, or other circumstances required by law.

Client Feedbacks

What does the customer
have to say?

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ViaSerenity